Support

Last updated: 20 October 2026

Getting help

Email support@cuvera.app and we will get back to you as soon as we can. Telling us your device model, your iOS version and what you were doing when the problem happened helps us a great deal.

Delete your account

In the app: Settings → Account → Delete Account. This permanently deletes your account and personal data, including your collection, tastings and preferences. If you signed in with Apple, deleting your account does not currently remove Cuvera from your Apple Account automatically. To remove it, open Settings → your name → Sign in with Apple, choose Cuvera and follow the steps to stop using Sign in with Apple.

Reset your password

On the sign-in screen tap Forgot password and enter your email address. If an account exists you will receive a reset link. If you signed up with Sign in with Apple, your account does not use a Cuvera password: sign in with the Sign in with Apple button instead.

I didn't get the confirmation email

Check your spam folder and confirm the address you typed. You can resend the email from the verification screen after a short cooldown.

About AI answers

Pairings, tasting guides and Camille's answers are generated by AI and can be wrong or incomplete. They are educational, not professional advice. Please check anything that matters — especially allergens and alcohol content — against the producer's own information.

Responsible enjoyment

Cuvera is for adults of legal drinking age. Alcohol abuse is dangerous for your health. Please enjoy wine in moderation.